Staff

Our Staff

Professional and Comprehensive Staff

Michael A. Brown, MD

Medical Director / Owner

Dr. Michael Brown was Born in Waynesville. Attended East Carolina School of Medicine. Practiced Emergency Medicine for 11 years then joined his father in Family Medicine in 2002. He is the  current owner of Hazelwood Family Medicine. He has special interests in Dermatology including cosmetic work. He also offers EMSCUPLT NEO body sculpting and Emsella treatments for incontinence and pelvic floor strengthening.

Linda

Practice Manager

Employed 2003. Associate’s Degree in Applied Science – Medical Office Assisting from Haywood Community College. 29 years of medical office experience.

Monday – Friday 8:00am to 5:00pm
Phone: 828-456-2828 ext 1305
Email: hfm@76m.36d.myftpupload.com
Please be advised that this is not a secure email. All medical related questions or concerns should be directed to the appropriate staff through your patient portal.

Secure requests may be sent directly to our staff by utilizing our patient portal. You may request an invitation and create an account through https://myquest.questdiagnostics.com/web/home.

You may request appointments, referrals, and prescription refills online.

To reach Linda directly through your MyQuest account.
HAZELWOODFAMILY@direct.care360.com

We have a provider/MA on call after hours who can be reached by calling (828)456-2828.
Please note that prescription refills will not be filled on weekends or by the provider/MA on call.

If you or a family member need urgent care during our regular office hours, please call (828) 456-2828 immediately so our staff can prepare for your arrival or determine if you need to go directly to the emergency room. After hours and on holidays, a doctor is on call to answer your questions. In case of an emergency, please call 911 or go directly to the Medwest Haywood’s Emergency Department. The emergency room is located at 262 Leroy George Dr, Clyde, NC 28721.

Carrie

Medical Assistant – Weight Loss and Suboxone

Carrie has been employed at Hazelwood Family Medicine for eight years. She has an Associate in Applied Science degree in Medical Office Assisting.

Monday – Friday 8:00am to 5:00pm
Summer Friday Hours are 8:00am to 3:00pm
Phone: 828-456-2828 ext 1313

Secure requests may be sent directly to our staff by utilizing our patient portal. You may request an invitation and create an account through
https://myquest.questdiagnostics.com/web/home.

To reach Carrie directly through your MyQuest account. cmehaffey.hfm@direct.care360.com

You may request appointments, referrals, and prescription refills online.

After hours we do have a provider/MA on call who can be reached by calling (828)456-2828. Please note that prescription refills will not be filled on weekends or by the provider/MA on call.

If you or a family member need urgent care during our regular office hours, please call (828) 456-2828 immediately so our staff can prepare for your arrival or determine if you need to go directly to the emergency room. After hours and on holidays, a doctor is on call to answer your questions. In case of an emergency, please call 911 or go directly to the Medwest Haywood’s Emergency Department. The emergency room is located at 262 Leroy George Dr, Clyde, NC 28721.

Deneen

Referral Coordinator / Phlebotomist

Monday – Friday 8:00am to 5:00pm
Summer Friday Hours 8:00am to 3:00pm
Phone: 828-456-2828 ext 1313

Secure requests may be sent directly to our staff by utilizing our patient portal. You may request an invitation and create an account through
https://myquest.questdiagnostics.com/web/home.

You may request appointments, referrals, and prescription refills online.

To reach Deneen directly through your MyQuest account codyd@direct.care360.com

After hours we do have a provider/MA on call who can be reached by calling (828)456-2828. Please note that prescription refills will not be filled on weekends or by the provider/MA on call.

If you or a family member need urgent care during our regular office hours, please call (828) 456-2828 immediately so our staff can prepare for your arrival or determine if you need to go directly to the emergency room. After hours and on holidays, a doctor is on call to answer your questions. In case of an emergency, please call 911 or go directly to the Medwest Haywood’s Emergency Department. The emergency room is located at 262 Leroy George Dr, Clyde, NC 28721.

Stephanie

Receptionist

Monday – Friday between 8:00am and 5:00pm
Phone: 828-456-2828 ext 1302.

Secure requests may be sent directly to our staff by utilizing our patient portal. You may request an invitation and create an account through
https://myquest.questdiagnostics.com/web/home.

You may request appointments, referrals, and prescription refills online.

To reach directly through your MyQuest account

After hours we do have a provider/MA on call who can be reached by calling (828) 456-2828. Please note that prescription refills will not be filled on weekends or by the provider/MA on call.

If you or a family member need urgent care during our regular office hours, please call (828) 456-2828 immediately so our staff can prepare for your arrival or determine if you need to go directly to the emergency room. After hours and on holidays, a doctor is on call to answer your questions. In case of an emergency, please call 911 or go directly to the Medwest Haywood’s Emergency Department. The emergency room is located at 262 Leroy George Dr, Clyde, NC 28721.

Christy

Receptionist/CNA

Monday – Friday 8:00am to 5:00pm
Summer Friday Hours 8:00am to 3:00pm
Phone: 828-456-2828 ext 1301 or 1302

Secure requests may be sent directly to our staff by utilizing our patient portal. You may request an invitation and create an account through
https://myquest.questdiagnostics.com/web/home.

You may request appointments, referrals, and prescription refills online.

To reach Christy directly through your MyQuest account. stameyc@direct.care360.com

After hours we do have a provider/MA on call who can be reached by calling (828)456-2828. Please note that prescription refills will not be filled on weekends or by the provider/MA on call.

If you or a family member need urgent care during our regular office hours, please call (828) 456-2828 immediately so our staff can prepare for your arrival or determine if you need to go directly to the emergency room. After hours and on holidays, a doctor is on call to answer your questions. In case of an emergency, please call 911 or go directly to the Medwest Haywood’s Emergency Department. The emergency room is located at 262 Leroy George Dr, Clyde, NC 28721.

Sherri

Medical Records

Monday – Friday 8:00am to 5:00pm
Summer Friday Hours 8:00am to 3:00pm
Phone: 828-456-2828 ext 1306

Secure requests may be sent directly to our staff by utilizing our patient portal. You may request an invitation and create an account through
https://myquest.questdiagnostics.com/web/home.

To reach Sherri directly through your MyQuest account srose.hfm@direct.care360.com

After hours we do have a provider/MA on call who can be reached by calling (828)456-2828. Please note that prescription refills will not be filled on weekends or by the provider/MA on call.

If you or a family member need urgent care during our regular office hours, please call (828) 456-2828 immediately so our staff can prepare for your arrival or determine if you need to go directly to the emergency room. After hours and on holidays, a doctor is on call to answer your questions. In case of an emergency, please call 911 or go directly to the Medwest Haywood’s Emergency Department. The emergency room is located at 262 Leroy George Dr, Clyde, NC 28721.

Elisia

Elisia is a graduate from Haywood Community College. She has

Monday – Friday 8:00am to 5:00pm
Summer Friday Hours 8:00am to 3:00pm
Phone: 828-456-2828 ext 1311

Secure requests may be sent directly to our staff by utilizing our patient portal. You may request an invitation and create an account through
https://myquest.questdiagnostics.com/web/home.

You may request appointments, referrals, and prescription refills online.

To reach Elisia directly through your MyQuest account esmith.hfm@direct.care360.com

After hours, we do have a provider/MA on call who can be reached by calling (828)456-2828.

Please note that prescription refills will not be filled on weekends or by the provider/MA on call.

If you or a family member need urgent care during our regular office hours, please call (828) 456-2828 immediately so our staff can prepare for your arrival or determine if you need to go directly to the emergency room. After hours and on holidays, a doctor is on call to answer your questions. In case of an emergency, please call 911 or go directly to the Medwest Haywood’s Emergency Department. The emergency room is located at 262 Leroy George Dr, Clyde, NC 28721.

Daphne

Lab Tech / Phlebotomist

Monday – Friday 8:00am to 5:00pm
Summer Friday Hours 8:00am to 5:00pm
Phone: 828-456-2828 ext 1309

Secure requests may be sent directly to our staff by utilizing our patient portal. You may request an invitation and create an account through
https://myquest.questdiagnostics.com/web/home.

You may request appointments, referrals, and prescription refills online.

To reach Daphne directly through your MyQuest account dmcfalls.hfm@direct.care360.com

After hours we do have a provider/MA on call who can be reached by calling (828)456-2828. Please note that prescription refills will not be filled on weekends or by the provider/MA on call.

If you or a family member need urgent care during our regular office hours, please call (828) 456-2828 immediately so our staff can prepare for your arrival or determine if you need to go directly to the emergency room. After hours and on holidays, a doctor is on call to answer your questions. In case of an emergency, please call 911 or go directly to the Medwest Haywood’s Emergency Department. The emergency room is located at 262 Leroy George Dr, Clyde, NC 28721.

Janet James FNP, DNP

Janet James FNP, DNP has been a resident of WNC for most of her life and  has enjoyed working as a Nurse and as a Nurse Practitioner for more than 40 years!  Janet studied at several Universities to advance her education in Nursing receiving her Masters Degree (MSN) from Western Carolina University and a Doctorate (DNP) from the University of Alabama in Birmingham.  She has a particular interest in Women’s Health and Addiction Medicine, Mental Health and Wellness.  

Terisa Jones MSN, FNP-BC

Joined the practice in 2022 as a Family Nurse Practitioner.

Haywood County native. Registered Nurse in the community for 23 years. Bachelor’s degree in Nursing from Gardner-Webb University. Master’s degree with family nurse practitioner certification from East Tennessee State University.